Amsterdam, Netherlands - fully remote

About us

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry, and our potential for growth is limitless.

How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.

The role: Senior Reliability Engineer

You will be a key part of a new reliability team, working closely with the wider team to design and implement highly available and scalable solutions, whilst ensuring sufficient monitoring and alerting solutions are implemented and maintained. Your clients are not only our customers, but also the engineers working for MessageBird.

Together with your team, you are responsible for defining and establishing SLO’s, to ensure latency is on the level where we want it.

We are looking for a Senior Reliability Engineer (SRE) who has knowledge and experience in cloud environments, working with a high load. You love to build and operate solutions that drive crucial functionalities. You're passionate, collaborative, a good mentor and self-motivated. You enjoy solving challenges and working on complex problems.

What you’ll do

  • Build tools to increase the flexibility and scalability of the platform
  • Ensure appropriate availability, reliability and scalability of applications and services - for both internal and external stakeholders
  • Responsible for improving the reliability and performance of our products through root-cause analysis and reviewing gaps in designs and implementations of our infrastructure
  • Optimize workflows through automation
  • Identifying and establishing SLO’s
  • Engaging in knowledge transfer across the engineering team
  • Advise on engineering standards, procedures, methods, tools and techniques

What You'll Bring

  • 3+ years of experience as an SRE Engineer
  • 6+ years of experience in backend programming ideally with professional experience coding in Go
  • Extensive Linux experience
  • Prior experience of designing, deploying, and scaling production environments for consumer (both internally as externally) and enterprise facing products
  • Experience with establishing SLO’s
  • Experience with running & deploying applications on Kubernetes 
  • Knowledge of cloud performance (Google and AWS) 
  • Knowledge of cloud infrastructure principles (load balancing, high availability, server-based and serverless architecture, database configurations

Psst… some added perks

  • The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
  • WFH office set-up allowance. 
  • Top-notch work equipment (including Bose headphones!).
  • MessageBird swag to keep you well-dressed.
  • The occasional (virtual) company-wide and team events. 
  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

How to apply

Apply directly through our career page:

Does this job really require Go skills? If not, please report it and we will take a look.